Microsoft Offering Prorated Refunds for Office 365 Subscriptions
Free is great, right? There's no reason to not celebrate Microsoft's recent announcement that it would be allowing iOS Office users to create and edit documents for absolutely free—no Office 365 subscription required, as was previously the case.
However, there's one subset of users who likely weren't too thrilled with Microsoft's move. Specifically, those who had already paid for Office 365 subscriptions to unlock said functionality prior to Microsoft's announcement.
The most inexpensive iteration of Office 365 isn't all that cheap at $7 monthly (or $70 annually)—or, to phrase it another way, why spend the cash if you don't have to? We can definitely envision a few miffed users who were probably caught up in a bit of unfortunate timing.
Well, thankfully, Microsoft recognizes that some of its Office 365 purchasers might be regretting their decision days (or months) after the fact. The company is now offering refunds to anyone who might be affected. However, you'll have to jump through a few hoops.
For starters, you have to apply for said refund. It won't just appear automatically. Second, the refund offer only applies to those who purchased Home or Personal subscriptions to Office 365; business subscriptions are out of luck.
In order to be eligible for a prorated refund, you had to have purchased your Office 365 subscription on or after March 27 of this year. You also had to activate said subscription before November 6, and you will have to request a refund for your service by January 31 of next year.
If you purchased the subscription through Apple, you'll have to contact iTunes Store Support directly to see what can be worked out. If you bought the subscription through Microsoft or a third-party reseller, you'll have to contact a Microsoft agent to request your refund. You can't piecemeal your requests, either; if you have multiple Office 365 subscriptions, all are getting refunded.
According to Microsoft, it could take anywhere from six to eight weeks for a person's refund to process. In the meantime, that's plenty of time to practice your finger-poking on your iOS version of Word and Excel. And who knows; by then, perhaps Microsoft will have brought standalone Office apps to Android users as well.